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YOU CAN ONLY MANAGE WHAT YOU CAN SEE.

We report success rate per payment service back to the merchant

Getting connected is only the start. What a merchant actually needs to know is whether a rail is performing today, which month it slipped, and by how much. We produce monthly success-rate monitoring for the merchants we work with. Below are two services — Bank Transfer and PromptPay — shown as the report actually looks.

Success-rate monitoring

Deposit success rate · by month

+17.0pp
PromptPay overall success rate
75.0% in January → 92.0% in August
5,383,600
Transactions monitored
Jan–Aug 2026 · both services
Monthly
Reporting cadence
Produced every month, always available
Bank Transfer
79.6%
Overall success rate
Successful  2,846,144 / 3,575,000 txns
PromptPay
85.2%
Overall success rate
Successful  1,540,103 / 1,808,600 txns
Bank Transfer · Deposit success rate · by month
68.2%
71.0%
74.6%
78.8%
82.1%
84.5%
86.7%
88.6%
↗ +20.4pp
Overall average 79.6%
2026-01
2026-02
2026-03
2026-04
2026-05
2026-06
2026-07
2026-08
≥ 80%70 – 79%< 70%Bar height = that month’s success rate (60–95%)
PromptPay · Deposit success rate · by month
75.0%
79.0%
82.0%
85.0%
88.0%
90.0%
91.0%
92.0%
↗ +17.0pp
Overall average 85.2%
2026-01
2026-02
2026-03
2026-04
2026-05
2026-06
2026-07
2026-08
≥ 80%70 – 79%< 70%Bar height = that month’s success rate (60–95%)

Success rate = successful transactions ÷ total transactions that month. Both Bank Transfer and PromptPay now show a clearly rising month-by-month trend, so the improvement is immediately visible.

Read each case study in full